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Terms of purchase

INTRODUCTION

These terms of use governs your purchases from, and your use of the www.kokosmile.lt website and forms a contract between you and UAB KOKO LT. By making a purchase and using this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

ORDER CONFIRMATION

Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. Also, you will be informed about all statuses and changes of your order to you email so it is important that you enter the correct e-mail address when placing your order. It is also your responsibility to make sure the shipping address and phone number is complete and correct. If you do not receive an order confirmation email, please contact on info@kokosmile.lt

PAYMENTS

You may pay with one of the selected payment methods: bank transfer, PayPal, Paysera and either credit or debit cards. All your banking transactions are managed by listed banking services. UAB KOKO LT does not store any of your banking information. Your credit/debit payment is handled by Cardinity with secure encryption and strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank.

PERSONAL INFORMATION

We will save some of your data to full fill your purchase when shopping on www.kokosmile.lt  UAB KOKO LT treats all personal information confidential. We respect your privacy and protect your information and we never share information about our customers with any third parties. We strive to offer a secure and enjoyable shopping experience.

PRIVACY POLICY

When you use the services of UAB KOKO LT, you trust us with your information. This Privacy policy is meant to help you understand what data we collect, why we collect it, and what we do with it. Your information is collected when you create an account on the UAB KOKO LT website, make a purchase or sign up for our newsletter. This information consists of your name and surname, address, postal code, email address and phone number. All payments are processed by verified and registered financial institutions. We respect your privacy, protect your information and strive to offer a secure and enjoyable shopping experience. We never share information about our customers with any third parties. We use cookies to offer a better and more personal shopping experience. If you have any questions about our privacy policy, please contact info@kokosmile.lt

RETURNS

Happy customers is our ultimate goal. You can return purchases from UAB KOKO LT online shop within 14 days of receiving, however: If you want to return the item please get in touch with us on: info@kokosmile.lt . Keep in mind, that you provide us with the reason why you are returning the goods. Goods must be undamaged and completely returned to us with their original packaging.

FAULTY DELIVERY

If you have not received your order on time, please contact us on info@kokosmile.lt  about that as soon as it has been discovered. When contacting us please specify your name, surname and order number. Keep in mind, that it is your responsibility to make sure the shipping address is complete and correct.

INTELLECTUAL PROPERTY RIGHTS

All content on www.kokosmile.lt website, including photos, moving images, graphics and videos are owned by UAB KOKO LT. Any use of the site or its content, including copying or storing such content in whole or part in a commercial use, is prohibited without the permission of UAB KOKO LT.